FAQ

Can I shop in person?

As we are still setting up, we only offer online shopping with the option of free local pickup. Most orders can be available for pickup same day. Please text us at 209 923 7709 to arrange porch pickup time. Your order will be placed in a cooler prior to your ETA. 

When will my order ship?

Most orders placed by 1pm PST Monday through Thursday can ship same day. You will receive an email after placing your order to schedule a shipping day.

How much is shipping?

Shipping is $120 flat rate for overnight delivery of live goods. You must select this at checkout in order to complete the shopping process. Please contact us for dry good inquires. 

Policies

All live goods are guaranteed live on arrival!

New, unused, factory sealed items can receive a full refund excluding a 10% restocking fee. 

For corals and fish, email a clear picture of the deceased item within 24 hours of delivery.  Approved claims will receive store credit. 

Cancelled orders will be charged a 20% fee and the refund will be in the form of store credit.